Contact us or make a complaint

What is your message about? General question or feedback Anything that is not one of the options below. Data protection request See, correct, delete, restrict or move the personal data we hold about you, or object to how we use it. Data protection complaint You are unhappy with how we use your personal data or how we handled a request. Suspected data breach Urgent Personal data may have been lost, exposed, or accessed by someone who should not have it. Report content or a user Abusive, unsafe, fake or unlawful content, or a user who is breaking the rules. Complaint about our service Something in the app or website did not work, or you are unhappy with how we treated you.

Your name (optional)

Your e-mail address (required, so we can reply)

If this is about your account, use the e-mail address on the account.

Subject (optional)

Your message (required)

0 / 5000. Please do not include passwords, payment card numbers, or health, religion, sexuality or similar sensitive details unless it is essential.

What we do with your details

Why: to deal with your message, reply to you, and keep a record that we did. We need to do this to meet our legal obligations for data protection requests, complaints and breach reports, and it is in our legitimate interests to answer all other messages.
Who sees it: Any.Company staff, and our e-mail provider (Google Workspace) which delivers the message as our processor. We do not use it for marketing.
How long: six years after we close a data protection request, complaint or breach report, so that we can show how we handled it; twelve months after we close any other message.
Your rights: you can ask us to see or delete it, and you can complain to the ICO. See our Privacy Policy.

This form does not use cookies or analytics.

What happens next

You get an automatic confirmation e-mail with a reference number.
Data protection requests and complaints get a full reply within one month. If the request is complex we may need up to two more months, and we will tell you why within the first month.
Suspected data breaches are assessed as a priority. Where the law requires it, we tell the ICO within 72 hours of becoming aware, and tell the people affected.
Other messages get a reply as soon as we can.

Complaining to the ICO

You have the right to complain to the UK data protection regulator, the Information Commissioner's Office (ICO), at any time. The ICO recommends that you raise the issue with us first, which you can do with this form.

ico.org.uk/make-a-complaint
Helpline: 0303 123 1113
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Other ways to contact us

E-mail: office@any.company
Post: Any.Company, Flat 2 Rusper Court, Clapham Road, London, SW9 9EG
Data protection contact: Florin Cumpanasu, data protection lead, at the e-mail or postal address above
ICO registration: Any.Company is registered with the ICO: C2044119

You do not need to use a form or quote a law. A request or complaint in your own words, by any of these routes, is valid.

Useful links

Privacy and legal

Privacy Policy
Cookie Policy
User Agreement
Your data protection rights
Our complaints procedure
How long we keep data
Accessibility statement

Your account and data

Safety and security

Community standards (in the Privacy Policy)
How we moderate content
Report a security vulnerability
Report fraud or a scam (Action Fraud)